FAQ

We bring you a wide range of selected products available across India with an amazing variety to choose from with the best and most competitive prices. Here at Jayvx, there is no middleman and you get a chance to buy directly from the sellers who are absolutely trusted and verified by us.
Note:

1. Better and more options for pricing if buying in bulk
2. Buying options from direct sources
3. Trusted and verified sellers.
4. 100% order fulfilment.
5. Verified products

In order to register with us, you need to provide your login id / email address, password, cell number and contact details.

If you're registering as a company, you need to submit a copy of the PAN card of your company along with GST number and address proof.

Yes, you can review the history of your past orders on our website.

Price difference is dependant on two factors: 1. Number of sellers selling the same product. 2. The difference in the quality of the product.

Yes, you definitely need to register with us in order to enjoy the services provided on our platform.

Yes, we are here to help you. Please contact our team and we will get back to you with a solution equipped to accommodate your requirements.

Yes, Jayvx has stringent quality check controls that are also adhered to by its sellers, enabling our customers to have a memorable experience on our platform. We also request buyers to verify the quality of products.

You will receive an email notification once your order is placed. You can also go to Order history on your dashboard and review your order.

No, you'll have to cancel the given order to make the desired changes. For any other specific reason, please contact our team and we'll get you through it. Contact Us

Yes, you can go to Order history on your dashboard to view your past orders.

Yes. Jayvx can decline your order based on your nonfulfillment of terms and conditions.

Jayvx does FREE DELIVERY - PAN INDIA: Approximately 7 working days – Due to COVID we may face delays in delivery – we will keep you informed by email/phone call for the same.
However, no cash on delivery option is available.

No, Jayvx does FREE DELIVERY - PAN INDIA: Approximately 7 working days – Due to COVID we may face delays in delivery – we will keep you informed by email/phone call for the same.

No, on Jayvx, what you see is what you get. .

You need to make an advance payment through online payment gateway, NEFT, RTGS or deposits before your material will be delivered.

Yes.

No.

No.

No.

No, this option cannot be facilitated once order is placed and delivery is initiated. For further clarification, please contact our team. Contact Us

No, this option cannot be facilitated once order is placed and delivery is initiated. For further clarification, please contact our team. Contact Us

There is no replacement policy but we allow store credit under the following terms & conditions:
1 – Products received in open state.
2 – Expired shelf life.
3 – Both above conditions should be reported in the form of pictures/proof by email on info@jayvx.com within 24 hours of receiving the products.

No refund can be initiated once the payment is made & order is received.